In this Policy when we use the words ‘we’, ‘us’, or ‘our(s)’ we are referring to PATRICKSLIM LIMITED a company registered in Lagos Nigeria, company number (RC: 1372207). Our address is Bode Thomas road Ilupeju Palmgrove Lagos Nigeria and
for other ways to contact us see the details here. orders@patrickslim.com
We take the information of our customers seriously and will protect the sensitive details shared with us. The sections below make up our privacy policy and it sets out the rules we follow regarding how we use any personal information we collect about you and the rights you have relating to that use.
On the basis that it is necessary for the performance of a contract with you, we use your information for the following purposes:
- To allow us to handle your orders, deliver products and process your payments and refunds.
- To let you know about your orders and shipping information.
- To supply a receipt by e-mail if you have requested this.
- To respond to your queries or requests.
- To keep a record of when and why you contact us and to keep your contact details up-to-date.
- To update our records and generally maintain your account with us.
- For our statistical or survey purposes – so we can improve our products and websites and the services we offer to you.
- To send you e-mails to notify you of products or special offers that may be of interest to you.
If you do not provide the information, we need for these purposes then we will not be able to process your order, request or coupon offer.
What information do we collect about you?
If you do not provide the information, we need for these purposes then we will not be able to process your order, request or coupon offer.
- Set up an account on PatrickSlim website.
- Place an order.
- Upload an image or comment on our website or one of our social media posts.
- Sign up for our newsletter or subscribe to any other services that we offer.
- Fill out any forms on PatrickSlim website and also browse our website.
Then, we may collect your personal information, including:
- Name.
- Address.
- Email address.
- Phone/ mobile number.
- Password.
- Payment information.
- Any other information you may make available to us.
We will also require your credit or debit card details when you place an order (unless you pay with PayPal). We might sometimes ask you other details depending on the circumstances.
How do we use your information?
We use your information for the following:
- So, we can personalize your shopping experience on our websites.
- To assess the effectiveness of our marketing activities.
- To allow us to handle your orders, deliver products and process your payments and refunds.
- To keep you updated about your orders.
- To maintain our records and your account with us.
- To keep a record of when and why you contact us and to keep your contact details up-to-date.
- For statistical, analytical or survey purposes – so we can improve our websites and their services to you.
- To notify you of products or special offers that may be of interest to you.
How long do we keep your information for?
As a general rule we will keep your information only for as long as is necessary for the purpose for which it was collected, however we may keep it longer if we are required to because of a legal obligation on us, for example:
Information relating to transactions may be kept for up to six years after the transaction has completed for accounting, auditing and taxation purposes.
How can I opt out from receiving marketing and newsletters?
If you sign up to our newsletter, or ask us to send it to you, we may keep you informed by email about our products and special offers that we think you’ll like.
You have the right to ask us not to process your personal information for marketing purposes, or to change your mind at any time. You can opt out by:
Choosing not to sign up for our newsletter and other marketing offers when you create your account.
Unsubscribing from our newsletters by following the link on the newsletter (every newsletter we send you will include a link at the bottom to allow you to easily opt out).
Your Data Privacy Rights
As a visitor on our site, you have the right to withdraw consent and the right to object the use of your personal data for direct marketing purposes. However, you also have a number of other rights under the data protection legislation which are set out below.
Right of access:
Right to rectification
If information we have about you is inaccurate, out of date or incomplete you have the right to have it rectified, including by means of providing a supplementary statement if the data is incomplete.
Right of erasure
You have the right to have your personal information deleted if it is no longer necessary for us to have it. If you would like to exercise your right of erasure, you can do so here.
How do we protect your information?
Our sites use up-to-date industry procedures to protect your personal information. We also protect the security of your data during transmission using Secure Sockets Layer (SSL) encryption software. We may vary this in the future if we feel you will benefit from greater security whilst using our sites.
Do we disclose your information?
We may disclose your personal information to our service providers who operate elements of our service and process data on our behalf. These may include businesses who provide technology services such as hosting for our servers or email distribution, and business partners who provide delivery fulfilment, data analysis or other services. Where such disclosures are made, this will be under contractual arrangements with us and carried out in accordance with the requirements of relevant data protection laws.
If your personal information is processed outside our data protection legislation, we will ensure that it is adequately protected as required by data protection law.
We may also disclose your personal information to our subsidiaries and affiliated companies for data processing, service and administration purposes. These affiliated companies may include, for example, social media companies with who we may share information so that we can assess the effectiveness of our marketing campaigns and show or send you information, offers, surveys and online advertisements for products or promotions which we believe are most likely to interest you.
Any changes we make to our privacy policy in the future will be posted on this page.
This page was last updated in December 2020.
If you have any concerns or questions about our privacy policy or your personal information, please contact us at orders@patrickslim.com.
